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We understand how critical and damaging business downtime can be. We also understand how vital it is to get your organization back up and running as quickly, with as little disruption as possible. That's why all software purchases made directly or through our partners, include 12 months free software support and maintenance

Our Support Team

Our first class support team are available 24 hours a day, 7 days a week throughout the whole year for Priority one issues.

Our support team are a committed, knowledgeable and friendly group that can provide assistance for any of the supported operating systems that our software caters for.

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Contact & Availability

Please have your contract number ready before giving us a call.

Out of Hours

  • Available to customers with a valid Support Agreement
  • For severity 1* issues only
  • Severity 1 excludes DR testing or exercises**

*Production server failure, cannot perform recovery or actual loss of data occurring

**Unless prior arrangement with Cristie Support